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OPERATIONS CONSULTING FOR SENIOR HOUSING, RETIREMENT, ASSISTED LIVING AND SKILLED NURSING

Network Consulting and Management, Ltd. (NCM), is an experienced firm of   "networked" professionals from various backgrounds and disciplines providing development and management consulting services for sponsors of   senior housing, retirement and assisted living projects throughout the United States. NCM's   "network" includes professionals with experience in development, financing, management and operations, nursing and resident care, marketing and lease up, accounting and finance, purchasing, maintenance, and human resource management, among other disciplines.

Virtually all types of facilities serving seniors are within the range of experience offered by NCM, including: independent living, congregate care, assisted living, nursing home care, multi-level retirement communities, continuing care retirement communities (CCRC), Alzheimer/dementia facilities, senior housing including low income housing, home health services and adult day care.

PERFORMANCE IMPROVEMENT
Comprehensive, department by department, function by function review, analysis and identification of   areas for performance improvement. Preparation and implementation of strategies and programs to enhance and strengthen performance--improve occupancy, strengthen management, enhance marketing effectiveness, improve overall quality, enhance personnel effectiveness and financial performance, among other outcomes.

OPERATIONAL TROUBLE SHOOTING AND MANAGEMENT AUDIT FOR UNDER PERFORMING FACILITIES
Specific tools and methodologies provide a comprehensive "trouble shooting" evaluation of the operational areas identified, which may include management oversight and governance, lease-up and marketing, personnel issues, financial performance, quality assurance, compliance and complaints, state survey issues, or specific departmental issues. Formulation and implementation of corrective strategies, with ongoing monitoring of results is the expected outcome.

NEW PROGRAM AND SERVICE DEVELOPMENT
NCM staff can assist with the planning, development and implementation of a wide variety of new programs and services. Determination of market demand, definition of programs and services to be offered, determination of delivery costs and requirements, personnel requirements, marketing and promotion, preparation of a development budget and costs to launch, projections of profitability and assistance with the actual launch.

PLANNING
NCM staff can assist with the preparation of annual or short term operating plans,   intermediate and long range planning, facility planning, campus master planning and strategic planning.

 

 
3715 Wilkinson Lane
Gig Harbor, WA 98335

(253) 851.5575
(253) 858.2498 fax

ncm@harbornet.com
  © 2003 Network Consulting & Management, LTD. All rights reserved.
All photos courtesy of Foto-Vision, Gig Harbor, Washington. © 2003 Foto-Vision.
Cannot be reproduced without permission.