OPERATIONS CONSULTING FOR SENIOR HOUSING, RETIREMENT,
ASSISTED LIVING AND SKILLED NURSING
Network Consulting and Management,
Ltd. (NCM), is an experienced firm of "networked" professionals
from various backgrounds and disciplines providing development
and management consulting services for sponsors of senior
housing, retirement and assisted living projects throughout
the United States. NCM's "network" includes professionals
with experience in development, financing, management
and operations, nursing and resident care, marketing
and lease up, accounting and finance, purchasing, maintenance,
and human resource management, among other disciplines.
Virtually all types of facilities serving seniors are
within the range of experience offered by NCM, including:
independent living, congregate care, assisted living, nursing
home care, multi-level retirement communities, continuing
care retirement communities (CCRC), Alzheimer/dementia
facilities, senior housing including low income housing,
home health services and adult day care.
PERFORMANCE IMPROVEMENT
Comprehensive,
department by department, function by function review,
analysis and identification of areas for
performance improvement. Preparation and implementation
of strategies and programs to enhance and strengthen performance--improve
occupancy, strengthen management, enhance marketing effectiveness,
improve overall quality, enhance personnel effectiveness
and financial performance, among other outcomes.
OPERATIONAL TROUBLE SHOOTING AND MANAGEMENT AUDIT
FOR UNDER PERFORMING FACILITIES
Specific tools
and methodologies provide a comprehensive "trouble
shooting" evaluation of the operational areas identified,
which may include management oversight and governance,
lease-up and marketing, personnel issues, financial performance,
quality assurance, compliance and complaints, state survey
issues, or specific departmental issues. Formulation and
implementation of corrective strategies, with ongoing monitoring
of results is the expected outcome.
NEW PROGRAM AND SERVICE DEVELOPMENT
NCM staff can assist with the planning, development and
implementation of a wide variety of new programs and services.
Determination of market demand, definition of programs
and services to be offered, determination of delivery costs
and requirements, personnel requirements, marketing and
promotion, preparation of a development budget and costs
to launch, projections of profitability and assistance
with the actual launch.
PLANNING
NCM staff can assist with the
preparation of annual or short term operating plans, intermediate
and long range planning, facility planning, campus master
planning and strategic planning.
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